Cookie Policy
What are cookies?
This Cookie Policy explains what cookies are, how we use them, what types of cookies we use (i.e. the information we collect through cookies and how this information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help to ensure that the website works properly, improve security, provide a better user experience and analyse performance to identify what works and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are mainly necessary for the proper functioning of the website and do not collect any personally identifiable data.
The third party cookies used on our site are primarily used to help us understand the site, track your interactions with it, ensure the security of our services, deliver relevant advertising and improve your overall user experience, while improving the speed of your future interactions with our site.
Types of cookies we use
Strictly necessary cookies
Strictly necessary cookies are essential for the basic functions of the website and without them the website will not function as intended. These cookies do not store any personally identifiable data.
| Cookies | Duration | Description |
| __cf_bm | 1 hour | Cloudflare sets this cookie to support Cloudflare Bot Management. |
| _GRECAPTCHA | 6 months | Google Recaptcha sets this cookie to identify bots in order to protect the website against malicious spam attacks. |
| rc::a | Open-ended | This cookie is set by Google’s reCAPTCHA service to identify bots and protect the website against malicious spam attacks. |
| rc::f | Open-ended | This cookie is set by Google’s reCAPTCHA service to identify bots and protect the website against malicious spam attacks. |
| rc::c | Session | This cookie is set by Google’s reCAPTCHA service to identify bots and protect the website against malicious spam attacks. |
| rc::b | Session | This cookie is set by Google’s reCAPTCHA service to identify bots and protect the website against malicious spam attacks. |
| _lfa | 1 year | This cookie is set by the service provider Leadfeeder to identify the IP addresses of devices visiting the website in order to re-select multiple users redirected from the same IP address. |
| cookieyes-consent | 1 year | CookieYes sets this cookie to remember users’ acceptance preferences so that these preferences can be saved for future visits to this website. It does not collect or store any personal information about visitors to the site. |
Analytical cookies
Analytical cookies are used to understand how visitors interact with the website. These cookies help us to obtain information about the number of visitors, bounce rates, traffic sources, etc.
| Cookies | Duration | Description |
| CLID | 1 year | Microsoft Clarity sets this cookie to store information about how visitors interact with the website. The cookie helps to provide an analytics report. The data collected includes the number of visitors, where they visit the website and the pages they visit. |
| hjSessionUser* | 1 year | Hotjar sets this cookie to ensure that data from subsequent visits to the same website is attributed to the same user ID stored in the Hotjar user ID, which is unique to that website. |
| hjSession* | 1 hour | Hotjar sets this cookie to ensure that data from subsequent visits to the same website is attributed to the same user ID stored in the Hotjar user ID, which is unique to that website. |
| _fbp | 3 months | Facebook sets this cookie to serve ads on Facebook or another digital platform hosted by Facebook after you visit the site. |
| _clck | 1 year | Microsoft Clarity sets this cookie to store the Clarity browser user ID and settings for this site only. This ensures that actions taken on subsequent visits to the same site will be associated with the same user ID. |
| SM | Session | The Microsoft Clarity cookie sets this cookie MUID for synchronisation between Microsoft domains. |
| _clsk | 1 day | Microsoft Clarity sets this cookie to store and combine a user’s page views into a single session record. |
| MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes. |
| browser_id | 5 years | This cookie is used to identify the visitor’s browser when they revisit the website. |
| gcl_au | 3 months | Google Tag Manager sets this cookie to experiment with the effectiveness of advertising on websites using its services. |
| _ga* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and track page views. |
| _ga | 1 year 1 month 4 days | Google Analytics adds this cookie to calculate visitor, session and campaign data and to track site usage for the Site Analytics Report. This cookie stores information anonymously and assigns a randomly generated number to recognise each unique visitor. |
Performance cookies
Performance cookies are used to understand and analyse key performance indicators of a website to help provide a better experience for visitors.
| Cookies | Duration | Description |
| SRM_B | 1 year 24 days | Microsoft Advertising uses as a unique visitor ID. |
Marketing cookies
Marketing cookies are used to provide visitors with tailored advertisements based on the pages they have previously visited and to analyse the effectiveness of an advertising campaign.
| Cookies | Duration | Description |
| MUID | 1 year 24 days | Bing sets this cookie to recognise unique web browsers that visit Microsoft websites. This cookie is used for advertising, site analysis and other activities. |
| ANONCHK | 10 minutes | The ANONCHK cookie set by Bing is used to store a user’s session ID and to check ad clicks in the Bing search engine. The cookie also helps with reporting and personalisation. |
| scribd_ubtc | Year 10 | Scribd sets this cookie to collect data about user behaviour across multiple websites and to maximise the relevance of the ads you see on the website. |
| test_cookie | 15 minutes | doubleclick.net sets this cookie to determine whether a user’s browser supports cookies. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies store information about how the user uses the website in order to provide insights about relevant advertisements according to the user’s profile. |
Unclassified cookies
Other non-classified cookies are cookies that are analysed and not yet categorised.
| Cookies | Duration | Description |
| _lfa_test_cookie_stored | Less than a minute | Description not available at this time. |
| docs_visited_20260 | 6 months | Description not available at this time. |
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| docs_visited_20123 | 6 months | Description not available at this time. |
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| last_knowledge_base | 1 year 1 month 4 days | Description not available at this time. |
| docs_visited_20432 | 6 months | Description not available at this time. |
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| docs_visited_20056 | 6 months | Description not available at this time. |
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Manage cookie preferences
You can change your cookie settings at any time by clicking on the “Consent preferences” button on the left-hand side of the screen. This will allow you to revisit the cookie consent notice and update your preferences or withdraw your consent immediately.
In addition, different browsers offer different methods for blocking and deleting cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in the main web browsers.
If you use another web browser, please consult its official support documentation!