Online booking solution for car tyre fitting

The client approached us with the need to create a solution that would not only allow them to store and process tyre fitting requests in one place, but also allow them to book online.

 

reservation.kn6.lv

KN6.lv online rezervācijas risinājumsKN6.lv online rezervācijas risinājums

What did we do?

As part of the project, we defined a customer booking process flow to identify each stage of the booking and the functionality to be included.

  • Setting up locations and services
  • Configuring availability of bookings
  • Online booking calendar
  • Administration panel
  • Creating a database of bookings and customers
  • Online payments
  • SMS functionality
  • Reservation processing, including manual addition of reservations

From challenge to effective solution

For our team, implementing solutions for various non-standard situations consists not only of the programming phase – before that, it is essential to identify the client’s business needs and research the most suitable solutions.

Challenge

Find a solution that combines the information architecture and user experience requirements of the solution with how booking requests will be stored and processed in the administration dashboard.

Solution

To translate the client’s business needs into a real solution, we identified the booking process flow, as well as researched booking modules. After researching and selecting the best solution, we customised it to meet the client’s requirements.

A tailor-made booking solution

An automated booking solution allows customers to choose an available time and specify the information they need, while the company automatically sends out confirmations and reminders. This makes the work easier and more profitable for both parties.

Fast, convenient 24-hour service booking

The booking solution allows you to make a reservation around the clock, choosing the most convenient date and time to receive the service, and it also serves as a database of accumulated reservations and customers, which facilitates the administration of reservations for the company’s employees.

KN6 - Tiešsaistes rezervācija - Lokācijas izvēle
KN6 - Tiešsaistes rezervācija - Pakalpojuma izvēle
KN6 - Tiešsaistes rezervācija - Datuma un laika izvēle
KN6 - Tiešsaistes rezervācija - Klienta pieteikuma anketa
KN6 - Tiešsaistes rezervācijas procesa plūsma
KN6 - Tiešsaistes rezervācija - Administrācijas panelis
KN6 - Tiešsaistes rezervācija - Lokācijas izvēle
KN6 - Tiešsaistes rezervācija - Pakalpojuma izvēle
KN6 - Tiešsaistes rezervācija - Datuma un laika izvēle
KN6 - Tiešsaistes rezervācija - Klienta pieteikuma anketa
KN6 - Tiešsaistes rezervācijas procesa plūsma
KN6 - Tiešsaistes rezervācija - Administrācijas panelis
KN6 - Tiešsaistes rezervācija - Lokācijas izvēle
KN6 - Tiešsaistes rezervācija - Pakalpojuma izvēle
KN6 - Tiešsaistes rezervācija - Datuma un laika izvēle
KN6 - Tiešsaistes rezervācija - Klienta pieteikuma anketa
KN6 - Tiešsaistes rezervācijas procesa plūsma
KN6 - Tiešsaistes rezervācija - Administrācijas panelis

Mikus Kravalis

Owner of WW-TEC Ltd

“We have been working together for 5 years, with very successful IT solutions and always available technical support. Help is provided within a few hours, we are very satisfied with the cooperation!”

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